Research seminar by Claus Rerup

Pacing of attentional triangulation: The Pearl Jam concert accident at Roskilde Festival

2018.02.20 | Merete Elmann

Date Thu 24 May
Time 10:30 12:00
Location Room 2627-H210, Department of Management, Aarhus BSS, Aarhus University


On Thursday 24 May at 10:30 in 2627-H210, Claus Rerup, Professor of Management at the Frankfurt School of Finance and Management, Germany, will present his research (co-authored by Morten Vendelo):

Pacing of attentional triangulation: The Pearl Jam concert accident at Roskilde Festival

 

Abstract
Pacing - the rate of speed at which an activity proceeds - is a central concern in management research. We investigate the role of pacing on attentional triangulation, which refers to the intersection of three interdependent dimensions of organizational attention (stability, vividness, and coherence) to identify cues that have the potential of having critical consequences for the organization. We extend prior research on the Attention Based View of the firm (ABV) by shifting the focus from structural determinants of attention, to a focus on pacing. Through an investigation of the crowd safety organization at Roskilde Festival (1971-2010), we trace delays in attentional triangulation during the Pearl Jam concert in 2000, where nine young men died in the crowd, and the changes made to the attentional design of the crowd safety organization after the concert. Our analysis revealed two major findings. First, we expand the ABV from a local phenomenon involving largely senior managers to a distributed phenomenon, and show how coherent attention to early signs of trouble are embedded in patterns of communication. Second, we address how distributed actors through attentional designs can accomplish rapid pacing of attentional triangulation.

Claus Rerup is Professor of Management at the Frankfurt School of Finance and Management, Germany, Visiting Professor of Strategy at St. Gallen HSG, Switzerland, and Otto Mønsted Visiting Professor of Management at Copenhagen Business School, Denmark. Before returning to Europe in 2017 he was an Associate Professor of Organizational Behavior at Western University, Ivey Business School, Canada. Claus studies organizational routines, attention/sensemaking and learning from a process perspective. He is particularly interested in how people balance conflicting demands and attend to, make sense of and learn from rare events and ambiguous feedback. His work has been published in Administrative Science Quarterly, Academy of Management Journal, Organization Science, Journal of Management, and several other journals and handbooks. Claus has served on the editorial boards of Academy of Management Journal, Organization Science, Organization Studies, and Strategic Organization. He received his Ph.D. from Aarhus University, School of Business and Social Sciences, Denmark, and completed his Post Doc research at University of Pennsylvania, The Wharton School

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