The ODA Section invites you to an ODA Seminar where Andrea Carugati will give the following presentation:

When AI is an obligation: Understanding the reactions of second parties to AI as HR consultant

Abstract
Research on the integration of artificial intelligence (AI) in work processes has mainly focused on the reactions of first parties: those that immediately benefit from the AI and that have the prerogative to bypass its suggestions. Second parties – those people whose lives are affected by AI but that have no say in its uses and functions – have been neglected so far in the study of AI in the workplace. This research explores the relation between second parties and AI in nonhierarchical configurations. Drawing from a study of knowledge workers faced with seven HR scenarios where AI plays the role of the HR consultant, we develop a model of second-party reactions to AI decisions. Our findings show that AI opacity and fairness interact with HR opacity to explain the reactions driven by AI uses in HR. We develop a matrix that identifies four categories of reaction to AI by second parties, namely perceived stability, securing control, losing the grasp, and deep powerlessness. We ultimately show that, for second parties, the opacity/transparency of the technology (AI) and the business processes (HR) are equally important in affecting the perception of fairness of the outcomes.  

Everyone is welcome!